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Staff Jobs

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Helpdesk Coordinator

Key Responsibilities and Criteria for Candidates

  • Provides support via a variety of methods including check-ins, service calls, walk-in and email.
  • Assists users with Microsoft Windows, and/or Apple macOS/iOS, and/or Android/Chromebooks operating systems and hardware.
  • Removes various types of malware from personal computers of students, faculty and staff.
  • Supports software applications, including free downloads, and hardware on student machines and school owned carts.
  • Provides support for Students/Faculty account activation/management.
  • Assists Students/Faculty with network-related hardware and software problems (e.g., connecting to the wireless network).
  • Troubleshoots hardware issues on Computers/Laptops (School Computers/Laptops only).
  • Performs reinstallation of operating system software (School Computers/Laptops only).
  • Collaborates with other IT and facilitators staff to resolve Students/Faculty inquiries and ensure quality support.
  • Follows up on tickets Log and accurately logs all Helpdesk services using the Helpdesk System.
  • Hires and Trains motivated and friendly students to assist in the use of various services. (Part of Community Service Hours).
  • Helps students with any type of printing issues while explaining the process to increase student independence.
  • Aids students and teachers with software functionality and software issues, facilitating their understanding of problem solving process to increase independence.
  • Troubleshoots in a timely manner problems with projectors and other technology equipment in classrooms.
  • Provides training, and guidance to end users and during events and school activities.
  • Installs patches and performs system backups and recovery. (School Computers/Laptops only)
  • Assists in troubleshooting databases issues.
  • Other duties as required by the position.

Requirements

  • Bachelor's degree in Computer Science or Equivalent.
  • Proficient in English.
  • At least 3 years of related experience.
  • May include reporting to work after hours and on weekends.

Applicants should submit a cover letter, CV in English with supporting documents, list of references and contact information including current supervisor, and a recent photograph.

Apply Now

Guard

Key Responsibilities and Criteria for Candidates

  • Enforces the implementation of the School’s Security Policy.
  • Maintains the visitors’ log.
  • Monitors surveillance cameras and reports any security breaches to the Shift Leader and Head Guard.
  • Safe-keeps the school’s keys during his designated shift.
  • Undertake night guard inspection rounds of the entire campus.
  • Takes accurate notes of unusual occurrences.
  • Reports in detail any suspicious incidents.
  • Switches off lights, A/Cs and locks doors after hours.
  • Performs assigned role during fire or emergency evacuation drills.
  • Communicates with the entire community respectfully and maintain alertness and vigilance.
  • Keeps uniform in good repair and looks presentable at all times.
  • Other duties as required by the position.

Requirements

  • Basic Arabic reading and writing.
  • Basic understanding of the English language.
  • 1-year experience in a related field. 
  • May include reporting to work after hours, on weekends, and during summer/national holidays.

Applicants should submit a cover letter, CV in English with supporting documents, list of references and contact information including current supervisor, and a recent photograph.

Apply Now

Gardener

Key Responsibilities and Criteria for Candidates

  • Care for and manage green and other identified areas on campus including soil cultivation, organic fertilization, digging, forking, mulching, watering, raking, weeding, mowing, edging, pruning, seed sowing, bed preparation, planting and curative and protective pesticide application as per highest safety standards.
  • Has knowledge and ability in the use and maintenance of hand and other tools to carry out his duties properly, safely and efficiently.
  • Has knowledge and ability in operating and maintaining irrigation systems: checking dipper, drip tube, solenoid and gate valves, sprayer/sprinkler, water tanks levels, pumps operation and adjusting/programming irrigation controller.
  • Is responsible for ordering and seeking approval of purchases of necessary materials, plants and equipment so that gardens and designated areas are managed and developed effectively.
  • Reports and deals with all health and safety issues related to identified garden areas to enable all stakeholders to use the areas safely.
  • Implements School’s mission by sharing his skills and expertise, supporting and working with Faculty and Students in the Curriculum delivery.
  • Participates in training courses in the use of new equipment as required.
  • Works collaboratively with colleagues within the school’s policies and procedures.
  • Assists in the preparation for the spring carnival and other school events.
  • Performs assigned role during fire or emergency evacuation drills.
  • Attends to emergencies.
  • Other duties as required by the position.

Requirements

  • Education: Basic Arabic reading and writing. Basic understanding of the English language.
  • Experience: 5 years minimum experience in gardening.
  • Work Schedule: May include reporting to work after hours, on weekends, and during summer / national holidays.

Apply Now

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